|About Us Rotherview Nursery & Coghurst Camellias are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.|
Our Contact details:
Rotherview Nursery & Coghurst Camellias
Ivyhouse Lane Three Oaks Hastings TN35 4NP United Kingdom
Phone: 01424 756228
Email: rotherview [at] btinternet [dot] com
|Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.|
We accept credit card payment.
We accept Visa, Switch and Mastercard and Paypal. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
|Shipping And Handling <Postage is £10.00 for parcels of up to 25kgs, this is 4 x 2 litre camellias, or 3 x 4 litre camellias. Larger orders will be weighed and costed on an individual basis at an increment of 50p per plant above the stated amounts.We use a next day carrier for speed and efficiency. |
Orders outside the UK will be charged on an individual basis.>
|Delivery Schedule We will post your order on a Monday or Tuesday. We will normally send your order to you in <2> business days . |
|Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.|
|Tax Charges All orders are VAT free.|
|Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.|
|Guarantee We guarantee your satisfaction. <Please contact us within 3 days of receipt if you have any queries.>|
|Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01424 756228 (International +44 01424 756228) or write to us at Ivyhouse Lane Three Oaks Hastings TN35 4NP United Kingdom|
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
|Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm|